A random thought occured to me to explain this better via a simple, easy to relate analogy. Being in the product business is like trying to invent a new grain or spice like rice, wheat, corn, pepper etc... Being in the services business is like preparing the food out of this... There are so many cuisines around the world that are permutations, combinations of these basic ingredients creating so many flavours to suit climate, taste buds of people around the world. I will try and explode this analogy into deeper meanings and introspection later.
Ra
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